Política de privacidade

Last updated: April 11, 2026

1. GENERAL INFORMATION

At BELLA, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

If you have any questions, you can contact us at:
Email: support@torebella.com

2. DATA CONTROLLER

The data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) is:

BELLA
Website: torebella.com
Email: support@torebella.com

3. PERSONAL DATA WE COLLECT

We may collect and process the following categories of personal data:

  • Identity details (e.g., name)
  • Contact information (e.g., email address)
  • Delivery and billing details
  • Payment-related information (processed securely via third-party providers)
  • Technical data (e.g., IP address, browser type, device information)
  • Usage data (e.g., pages visited, browsing behaviour)

4. HOW WE USE YOUR DATA

We use your personal data for the following purposes:

  • To process and deliver your orders
  • To manage your account (if applicable)
  • To communicate with you regarding orders or enquiries
  • To improve our website, services, and user experience
  • To prevent fraud and ensure website security
  • To send marketing communications (only where permitted)

Legal bases include:

  • Contract performance (Article 6(1)(b))
  • Legitimate interest (Article 6(1)(f))
  • Consent (Article 6(1)(a), where required)

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Ensure the website functions correctly
  • Remember your preferences (e.g., shopping cart)
  • Analyse website traffic and performance
  • Deliver personalised advertisements

This may include third-party technologies such as analytics and advertising services.

Where required by law, cookies are only used with your consent. You can manage or disable cookies through your browser settings.

6. SHARING OF DATA

We only share your data when necessary, including with:

  • Payment service providers (for secure transactions)
  • Shipping and delivery partners
  • IT and website service providers
  • Marketing and advertising partners (for analytics and ads)

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

7. ADVERTISING AND REMARKETING

We may use your data to show you relevant advertisements on platforms such as search engines and social media.

This includes the use of cookies and tracking technologies to:

  • Measure ad performance
  • Show personalised ads
  • Re-engage visitors who have previously visited our website

You can opt out of personalised advertising through your browser settings or relevant platform settings.

8. DATA RETENTION

We retain your personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce agreements

9. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal data, including secure encryption (SSL/TLS).

10. YOUR RIGHTS

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability
  • Lodge a complaint with a supervisory authority

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. CONTACT

If you have any questions about this Privacy Policy or your data, please contact us:

Email: support@torebella.com